Customer Lifecycle Data Governance Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Bose Tempo inteiro
Job Description

About Us:

Bose is a company that crafts unparalleled products and experiences that redefine customer expectations. We're dedicated to unlocking human potential through technology, enabling individuals to feel more, do more, and be more.

Position Overview:

The Customer Lifecycle Data Steward will be responsible for ensuring master data is complete and accurate for sales-related operations. This role will also coordinate operational data governance, establishing data policies, procedures, and standards, and ensuring data quality and integrity.

Main Responsibilities:

  • Create Data Quality reports to assess overall completeness and accuracy of customer lifecycle master data.
  • Define and enforce Data Governance framework, including data management, policies, and standards.
  • Ensure data compliance with relevant laws, regulations, and industry standards.
  • Support business with required data maintenance tickets, solve incidents, and change requests.
  • Ensure data quality, compliance, and consistency of master data across business systems.
  • Work with business units and process experts to resolve master data issues.
  • Participate in projects and initiatives across multiple functional areas and regions.
  • Coordinate customer lifecycle master data setup, validation, and periodic maintenance.
  • Monitor master data processes and identify opportunities for improvement.
  • Assist in defining standard operating procedures, process flows, and related documentation.
  • Drive continuous improvements leveraging technology and lean tools.
  • Work across domain functions to reduce complexity, aligning processes and outcomes.
  • Serve as the Subject Matter Expert of Customer Lifecycle Master Data for cross-functional and corporate initiatives.
  • Create and provide training to internal customers.
  • Handle other ad-hoc requests as needed.

Critical Skills Required:

  • Bachelor's degree in a relevant Data, Finance, IT domain or similar.
  • Experience with SAP ECC.
  • Good Microsoft Excel, Power BI, and Winshuttle skills.
  • Good data literacy.
  • English Fluency, excellent verbal and written communication.
  • Ability to work in a fast-paced environment, meet deadlines, and set priorities.
  • Problem-solving and critical thinking skills.
  • Customer service mindset with big picture perspective.
  • Proactivity and curiosity.
  • Attention to detail and results-driven.
  • Organizational and cultural awareness.

Application Process:

We'd love to know you better. Submit your application by uploading your CV in English via the "Apply" button above. For further information about the position, please contact us via ******.

Note:

Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview. In case you're not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to ******.

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