Salesforce Marketing Cloud Business Analyst
Há 2 dias
Company Overview:
Tn Portugal is a leading company in the luxury industry, known for its commitment to innovation and excellence. Our team is responsible for delivering cutting-edge solutions using Salesforce Marketing Cloud.
Job Description:
We are seeking a talented Salesforce Marketing Cloud Business Analyst to join our team in Lisbon, Portugal. As a key member of our cross-functional team, you will collaborate with stakeholders from various departments to understand business objectives, processes, and requirements specific to our Maisons. Your role will involve conducting detailed analysis of existing business processes, identifying opportunities for improvement and optimization, and gathering and documenting functional requirements. You will work closely with sales, marketing, customer service, and IT teams to design Salesforce Marketing Cloud solutions that align with business requirements. Additionally, you will perform data analysis and validation to ensure data integrity and quality within Salesforce.
Required Skills and Qualifications:
To succeed in this role, you will need a proven experience as a Business Analyst, with a focus on Salesforce Marketing Cloud implementations and configurations (5-Year experience). Strong knowledge of the luxury industry, including its business processes, trends, and customer expectations is a plus. A Bachelor's degree in Business Administration, Information Technology, or a related field is required. We are looking for individuals with excellent analytical and problem-solving skills, strong communication and interpersonal skills, and the ability to effectively collaborate with stakeholders at all levels. Experience with Confluence, Jira & Zephyr is suitable.
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