Implementation Expert for Hospitality Solutions
Há 1 mês
**About Shiji Group**
We are a leading software supplier in the hospitality and retail industries, serving over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets worldwide.
**Job Overview**
This role offers a unique opportunity to work with our hospitality customers in the EMEA region, providing technical consultancy and implementation services for our PMS solutions.
**Responsibilities**
- Provide technical expertise to hospitality customers in the EMEA region.
- Identify areas for development in correspondence templates to enhance data visibility from PMS to Correspondence templates.
- PMS Implementation, integration, and training (remote and on-site).
- PMS Interfaces Implementation.
- Meeting & Events solution Implementation.
- Configure systems to meet country-specific legal fiscal requirements.
- Analyze customer needs and configure systems to their specific requirements.
- Ensure multiple users and service model concepts meet customer operational workflows.
- Train staff in the best use of software.
- Take customer sites live, address operational and application requests onsite.
- Report accurate project status and proactively achieve project goals.
**Requirements**
- Hospitality business background or experience in similar PMS implementation roles.
- Passion for the hospitality industry.
- Ability to adapt quickly to new technologies, products, and procedures.
- Ability to work in a fast-paced, multi-tasked environment.
- Quick learning of company IT solutions and ability to handle system installation.
- Professional attitude, quality ownership, and work ethic.
- Fluency in English; additional languages are an asset.
**What We Offer**
- Exciting job in a creative environment.
- Opportunity to make a real impact on the business.
- Growth opportunities with web and cloud technologies.
- Friendly, motivated, and talented multicultural team.
- Training to meet role requirements.
- Generous compensation package.
**Estimated Salary:** £60,000 - £80,000 per annum, depending on experience.
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