Luxury Jewelry Product Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

The Company Overview

Blu Selection is a continuously growing company with an international team speaking more than 30 different languages, operating in vibrant Athens.

We are seeking a customer-oriented and skilled German-speaking professional to join our Pandora project as a Product Support Adviser.

The Job Responsibilities

As a jewelry ambassador, you will be responsible for:

  • Providing exceptional customer service solutions over the phone, live chat, and emails;
  • Answering and solving eCommerce clients' requests;
  • Maintaining solid customer relationships by handling inquiries and concerns (i.e., order upselling, troubleshooting, fraud order and returns);
  • Informing customers about new offers and products;
  • Guaranteeing client satisfaction and high quality;
  • Ensuring and participating in the department's success.

The Ideal Candidate

To excel in this role, you should be a native German speaker with excellent English, highly reliable, adaptable, a fast learner, and possess strong problem-solving skills. Additionally, you should be punctual, reliable, flexible, enjoy working in a multicultural environment, and have experience in similar roles.

The Offer

We provide a full-time job with a competitive salary of approximately €14,400 per year, plus additional benefits, including relocation assistance, accommodation allowances, and a complete relocation package.

A Quality Certified Management Company

You will work in a multicultural environment with over 8,000 passionate people from +90 countries.

A Multicultural Experience

We offer a recognized training delivered by top brands and a chance to participate in fun company events all year round.

Estimated Salary: €1,200 net per month + relocation and training bonuses

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