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System Information Consultant

1 semana atrás

Porto, Porto, Portugal Dellent Tempo inteiro

Dellent is a consulting company focused on System Information and Telecommunications. Our goal is to empower our candidates and consultants to take a step forward in their careers by offering projects tailored to their needs and expectations.

Job Description

As a Technical Support Specialist, you will play a crucial role in delivering exceptional support services to our clients in the European stock market area. You will be part of a multicultural team spread across several European cities, working closely with other teams to ensure seamless service delivery.

Responsibilities

- Deliver high-quality level 1 support to clients via various communication channels
- Foster strong relationships with clients to understand their needs and preferences
- Stay up-to-date with industry trends and best practices to enhance service quality
- Collaborate with other teams to ensure effective communication and service delivery

Requirements

- Degree, CET or equivalent in a computer-related subject
- Experience in level 1 support
- Excellent soft skills, a can-do attitude, and customer orientation
- Attention to detail and excellent communication skills, with English as a must for daily communication with other teams and customers

Benefits

- Join a dynamic, experienced, and friendly team
- Access to opportunities for technical, behavioral, and linguistic training
- Career development and growth within the company

We are looking for talented individuals who share our passion for delivering exceptional service. Apply now to join our team at Dellent