Global Mobile Experience Designer

Há 11 horas


Porto, Porto, Portugal Hostelworld Group Tempo inteiro
About Us

At Hostelworld Group, we're a global online booking platform that inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists; they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations - all in the palm of their hand.

We have more than 13 million reviews across 17,800 hostels in over 179 countries, making us the leading online hub for social travel. Our website operates in 19 different languages, and our mobile app is available in 13 languages.

Location

This role is based in Portugal, but we also have an office hub in Porto available for those who prefer a hybrid model where you can spend time with colleagues in-person. You will need to be able to commute to our office hub as required from time to time.

Job Description

We're looking for a talented Mid-level Product Designer to join our team as a Global Mobile Experience Designer. This role will primarily focus on designing and optimizing CRM Emails, with additional responsibilities for mobile app design within our Social Strategy. As a member of our UX/UI and Product Designers team, you'll play a key role in every step - from initial brainstorming to launch.

You should be able to see beyond the obvious and execute on a vision for what modern customer experience could become. You'll work closely with a CRM manager in creating, experimenting, and optimizing CRM and transactional emails, as well as creating wireframes and user flows, designing, experimenting, and testing side by side with other UX Designers, UX Researchers, Copywriters, Product Managers, Engineers, integrated into a cross-functional team responsible for identifying, validating, and delivering new engaging features and optimizing in specific product areas, as well as targeting areas of improvement and opportunities to explore.

As the company grows, you'll help foster teams eager to continuously build, measure, and learn. You're at the front line of delivering high-quality experiences that will delight our users. You'll work alongside our UX team. This is a hands-on role, reporting to the Senior UX Manager.

Responsibilities
  • Problem Solving: Work with CRM managers, researchers, designers, and developers within the Mobile Growth Team to deliver visual solutions to business problems
  • Identify success metrics and use data (qual & quant) to drive design decisions
  • Run Usability Testing sessions to validate your designs through an iterative process
  • Capacity to propose and adopt best-practices and world-class standards, always with usability as a top priority
  • Work with other designers, copywriters, engineers, and product owners to ensure high-quality delivery
  • Define the information architecture, visual interactions, and goals for each project
  • Wire-framing and validating the design solutions to prepare for development
  • Build high-fidelity designs and interactable prototypes
  • Always seeking out design system best practices, design patterns across multiple industries and products to constantly evolve Hostelworld products and design language
Requirements

We're looking for someone with:

  • Rlevant experience as a UX/UI or Product Designer
  • Basic skills in HTML, CSS, and JavaScript to read code and work with html page builders
  • Experience working in-house for a company with great visual culture
  • Experience in start-up/fast-paced environment
  • Proven technical understanding and experience consuming scalable design systems and/or UI pattern libraries
  • Experience designing for email marketing and native mobile products, as well as using web page builders
  • Strong understanding of visual harmony, information hierarchy, and design patterns
  • Ability to produce quality and scalable visual designs
  • Ability to write simple and clear design documentation for designers, engineers, product owners, and other stakeholders
  • Strong English capabilities, both in speaking and writing
  • A portfolio demonstrating your best work and process
Benefits

We offer:

  • Competitive salary €55,000 - €65,000 per year, depending on experience
  • Enhanced annual leave plus 3 Wellbeing Days per year
  • Paid family leave (maternity, paternity, surrogacy, and adoption)
  • Agile working (plus a Working from Abroad Policy)
  • Support for ongoing growth and development
  • Inclusive people policies (sickness, menopause, compassionate, and fertility leave)
  • A chance to give back to your local community with 5 paid volunteering days
Company Behaviours

We're a company that:

  • Grows others
  • Masters it
  • Collaborates
  • Adapts
  • Delivers

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