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At Francisco CI, we're seeking a highly skilled French language support professional to join our team in Lisbon. As a customer service representative, you will play a crucial role in assisting clients of renowned worldwide companies with their inquiries and concerns.
We're looking for individuals who are fluent in French and possess a good English level, enabling them to effectively communicate with clients from diverse backgrounds. No prior experience is required, as we believe that willingness to learn and adapt is just as valuable as prior experience.
Key Responsibilities:
- Provide support to small and medium-sized businesses across multiple channels – chat, email, and phone.
- Offer pre- and post-sales support for all self-service products.
- Assist clients with product and tool-related queries, aiming to improve their overall experience.
What We Offer:
- An attractive monthly salary and possibility of accommodation.
- A comprehensive paid training program to equip you with the necessary skills.
