Food and Beverage Service Associate

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Description

A Food and Beverage Attendant plays a vital role in delivering exceptional guest experiences across our restaurants, bars, room service, banquets, and in-hotel cafes. The successful candidate will be responsible for maintaining the highest quality standards in food and beverage operations, working collaboratively with team members to exceed customer expectations.

Key Responsibilities:
  1. Receive orders and serve customer requests promptly, including serving as a barista or cocktail attendant/bartender if required.
  2. Stay up-to-date on menu content, changes, and promotional activities.
  3. Maintain a clean, tidy, and well-prepared service area.
  4. Efficiently manage customer accounts and provide excellent communication skills.
Requirements:
  1. Friendly, positive, and energetic disposition.
  2. Committed to delivering exceptional guest service.
  3. Motivated to learn new skills and techniques.
  4. Smart and tidy appearance.
  5. Positive and willing to participate on a team and work with a winning attitude.
  6. Excellent communication skills in English.
  7. Flexible, reliable, and responsive to varying work situations.
  8. Prepared to manage diverse customer types, inquiries, and complaints.
  9. Knowledge of alcoholic beverages and mixing of drinks.
  10. Previous food hygiene experience.
  11. Electronic ordering systems experience.
  12. Cash handling experience.

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