Native French Speaker Customer Advisor
Há 6 dias
About the Role
We are seeking a highly motivated and results-driven Native French Speaker Customer Advisor to join our French Customer Support team.
The ideal candidate will have a native level of French and strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.
Key Responsibilities
Responsibilities include:
- Providing exceptional customer service and support to customers in France and other regions
- Responding to customer inquiries and resolving issues related to our Freestyle Libre and other glucose meter devices
- Collaborating with internal teams to resolve complex customer issues
- Maintaining accurate records of customer interactions and feedback
Requirements
To succeed in this role, you will need to have:
- Native or proficient level of French (C2)
- Intermediate level of English (at least B2) for training and documentation
- Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- EU citizenship or valid work permit for Portugal
What We Offer
We offer a dynamic and multicultural work environment, where you can improve your quality of life and grow your career.
Our benefits package includes opportunities for professional growth and development, competitive compensation, and a supportive team environment.
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