Native French Speaker Customer Advisor

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About the Role

We are seeking a highly motivated and results-driven Native French Speaker Customer Advisor to join our French Customer Support team.

The ideal candidate will have a native level of French and strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.

Key Responsibilities

Responsibilities include:

  • Providing exceptional customer service and support to customers in France and other regions
  • Responding to customer inquiries and resolving issues related to our Freestyle Libre and other glucose meter devices
  • Collaborating with internal teams to resolve complex customer issues
  • Maintaining accurate records of customer interactions and feedback

Requirements

To succeed in this role, you will need to have:

  • Native or proficient level of French (C2)
  • Intermediate level of English (at least B2) for training and documentation
  • Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • EU citizenship or valid work permit for Portugal

What We Offer

We offer a dynamic and multicultural work environment, where you can improve your quality of life and grow your career.

Our benefits package includes opportunities for professional growth and development, competitive compensation, and a supportive team environment.



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