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Financial Support Specialist for Spanish and Catalan Markets
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We are seeking a highly skilled Payment Account Specialist to support our Spanish and Catalan-speaking customers. The successful candidate will provide top-tier customer support, working in a fast-paced environment to resolve customer inquiries with precision and professionalism.
Key Responsibilities:- Assist customers via phone, email, and chat
- Provide expert support on payment transactions, security procedures, and account management
- Troubleshoot technical issues and escalate complex cases when necessary
- C2 Spanish or Catalan speaker + C1 English proficiency
- EU nationality or valid Portuguese residence permit
- Customer support experience in a call center
- Strong communication and problem-solving skills
As a Payment Account Specialist, you will be part of a global payment solutions leader, working with a diverse and supportive team. We offer a competitive salary, including a welcome bonus, meal allowance, and transport allowance. Our company provides health insurance from day one, with additional benefits after six months.
