Technical Support Specialist

Há 3 dias


Vila Real, Vila Real, Portugal Phiture Tempo inteiro

We are seeking a skilled Technical Support Specialist to join our team at Phiture. In this role, you will be responsible for providing top-notch support and monitoring services to ensure the smooth operation of our systems.

As a Technical Support Specialist, you will work closely with our traders, developers, and other stakeholders to implement continuous process improvements and maintain high service levels. Your responsibilities will include:

  • Providing timely and effective support to resolve issues promptly.
  • Building and enhancing monitoring tools to prevent and quickly resolve problems.
  • Deploying production changes with precision to minimize disruptions and maintain platform integrity.
  • Collaborating with cross-functional teams to drive process improvements and optimize system performance.

To succeed in this role, you should have a strong foundation in IT infrastructure, application support, and troubleshooting. You should also possess excellent communication skills and be able to work effectively in a fast-paced environment.



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