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At TN Portugal, we're seeking a highly skilled French Content Moderation Agent to ensure our online platforms remain safe and respectful for users. This role involves reviewing and moderating user-generated content in French, including text, images, and videos.
Key Responsibilities:- Review and moderate French-language user-generated content across various digital channels.
- Evaluate content against our community standards and remove or flag any that doesn't meet our guidelines.
- Provide exceptional customer service by responding to user queries about content policies and moderation decisions.
- Fluency in both written and spoken French.
- Strong understanding of social media trends and digital content.
- Excellent attention to detail and ability to handle sensitive content.
- Ability to work in a fast-paced environment with shifting priorities.
- Previous experience in content moderation or customer service is a plus.