Business Transformation Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Company Overview

Teleperformance Portugal is a pioneer in technology applied to customer support, maintaining the highest security standards. With over 12,000 employees from 111 nationalities, the company provides services in 35 languages and has been recognized as one of the best companies to work for in Europe.

Job Description

As a Business Transformation Trainee, you will collaborate with multiple departments, gaining hands-on experience and a deep understanding of operations. You will assist in analyzing business processes and identifying areas for improvement, contribute to creating streamlined business models, and support the team in driving performance.

Required Skills and Qualifications

  • Ongoing or completed Higher Education Degree, preferably in Business Management, Economics, Accounting, or related fields;
  • Fluency in English (minimum B2 level), Portuguese is a plus;
  • Proficiency in MS Office (Excel, PowerPoint, Word);
  • Knowledge of business analytics tools (e.g., SQL, BI tools) is a plus;
  • Strong analytical, problem-solving, and organizational skills;
  • Eagerness to learn and contribute to business transformation initiatives.

Benefits

TP Portugal continues to grow and offers a wide range of integrated omnichannel solutions. You will be part of a multicultural, highly qualified, and deeply specialized team.



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