Digital Transformation Leader
Há 7 dias
At Intelcia, we're seeking a seasoned IT Manager to spearhead digital transformation and drive IT operations in our Portugal offices. With a strong focus on innovation and efficiency, this role is perfect for a strategic leader who can champion business growth.
Job Description:
We are currently looking for an experienced IT Manager to oversee all aspects of IT infrastructure, office automation, networks, telephony, and systems across our Portugal sites. As a key member of our team, you will be responsible for:
• Identifying opportunities to adopt cutting-edge technologies and enhance business processes
• Defining and implementing operational processes for the Support department to ensure efficiency and alignment with business objectives
• Managing and overseeing technical infrastructures to ensure robust and scalable solutions
• Proactively identifying areas for improvement to optimize procedures, costs, and performance
• Guaranteeing the availability, security, and continuity of IT services to minimize disruptions and maximize productivity
• Driving the optimization and continuous improvement of IT infrastructure through automation and modern tools
• Ensuring exceptional quality of service for internal and external users, fostering strong relationships and trust
• Actively managing requirements and delivering tailored IT solutions as a bridge between internal and external customers
• Championing customer satisfaction by aligning IT deliverables with business and client needs
• Effectively managing the IT operations budget for Portugal, ensuring cost-efficiency and alignment with strategic priorities
• Ensuring compliance with group IT standards, processes, and security policies, contributing to the global IT strategy
• Maintaining and monitoring KPI dashboards and activity reports to track performance and drive accountability
• Leading and developing a high-performing team, fostering a culture of collaboration, innovation, and continuous learning
Your Profile:
To succeed in this role, you'll need:
- Proven experience in IT management with a strong focus on digital transformation and innovation
- Certifications: ITIL, CCNP, MCSA, or equivalent certifications in IT infrastructure and operations
- Proficiency in Agile methodologies to manage and deliver projects efficiently
- Expertise in project management and delivering complex, scalable IT solutions
- Strong problem-solving and technical aptitude to tackle challenges and implement sustainable solutions
- Leadership and people management skills to inspire, mentor, and develop a cohesive team
- Analytical and strategic thinking to align IT initiatives with business objectives
- Excellent interpersonal, collaborative, and communication skills (both written and verbal)
- Fluency in Portuguese and English is mandatory; knowledge of French is a valuable asset
Salary: €80,000 - €100,000 per year, depending on experience
Location: Lisbon, Portugal
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