Digital Transformation Leader

Há 7 dias


Lisboa, Lisboa, Portugal Intelcia Tempo inteiro

At Intelcia, we're seeking a seasoned IT Manager to spearhead digital transformation and drive IT operations in our Portugal offices. With a strong focus on innovation and efficiency, this role is perfect for a strategic leader who can champion business growth.

Job Description:

We are currently looking for an experienced IT Manager to oversee all aspects of IT infrastructure, office automation, networks, telephony, and systems across our Portugal sites. As a key member of our team, you will be responsible for:

• Identifying opportunities to adopt cutting-edge technologies and enhance business processes

• Defining and implementing operational processes for the Support department to ensure efficiency and alignment with business objectives

• Managing and overseeing technical infrastructures to ensure robust and scalable solutions

• Proactively identifying areas for improvement to optimize procedures, costs, and performance

• Guaranteeing the availability, security, and continuity of IT services to minimize disruptions and maximize productivity

• Driving the optimization and continuous improvement of IT infrastructure through automation and modern tools

• Ensuring exceptional quality of service for internal and external users, fostering strong relationships and trust

• Actively managing requirements and delivering tailored IT solutions as a bridge between internal and external customers

• Championing customer satisfaction by aligning IT deliverables with business and client needs

• Effectively managing the IT operations budget for Portugal, ensuring cost-efficiency and alignment with strategic priorities

• Ensuring compliance with group IT standards, processes, and security policies, contributing to the global IT strategy

• Maintaining and monitoring KPI dashboards and activity reports to track performance and drive accountability

• Leading and developing a high-performing team, fostering a culture of collaboration, innovation, and continuous learning

Your Profile:

To succeed in this role, you'll need:

  • Proven experience in IT management with a strong focus on digital transformation and innovation
  • Certifications: ITIL, CCNP, MCSA, or equivalent certifications in IT infrastructure and operations
  • Proficiency in Agile methodologies to manage and deliver projects efficiently
  • Expertise in project management and delivering complex, scalable IT solutions
  • Strong problem-solving and technical aptitude to tackle challenges and implement sustainable solutions
  • Leadership and people management skills to inspire, mentor, and develop a cohesive team
  • Analytical and strategic thinking to align IT initiatives with business objectives
  • Excellent interpersonal, collaborative, and communication skills (both written and verbal)
  • Fluency in Portuguese and English is mandatory; knowledge of French is a valuable asset

Salary: €80,000 - €100,000 per year, depending on experience

Location: Lisbon, Portugal



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