Senior Beauty Consultant

Há 6 dias


Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

We are seeking a Senior Beauty Consultant to join our team in Porto. As a leading provider of customer service solutions, we require a skilled and enthusiastic individual to excel in managing customer requests, creating opportunities for engagement, and maintaining active channels.

Key Responsibilities:

  • Manage customer inquiries and complaints with professionalism and precision
  • Create personalized experiences to exceed customer expectations
  • Maintain live chat, phone, email, webforms, and social media interactions

Requirements:

  • Native German language proficiency (written and verbal)
  • Good knowledge of English (B2 level)
  • Customer orientation, problem-solving skills, and teamwork expertise
  • Availability to work on shifts
  • Previous experience in Customer Service
  • Excellent communication skills, empathy, and high focus on customer satisfaction

About Us:

Teleperformance Portugal is a multicultural and highly qualified team that offers integrated omnichannel solutions. With over 12,000 employees from 111 nationalities, we provide services in 35 languages. We are committed to delivering exceptional customer experiences through technology and innovation.


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