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Insurance Operations Coordinator

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
Company Overview
Hiscox is an international insurer specializing in luxury goods and property, as well as high-end professional insurance. Our team is dedicated to providing exceptional services and fostering a culture of inclusion and collaboration.

Job Description
The Insurance Administrator will be responsible for handling inbound calls, allocating emails to various departments, and processing administrative tasks. This role requires excellent communication skills and the ability to maintain organized records of policies and related documents.

Key Responsibilities
- Assist clients and brokers with inquiries, providing information about insurance products and coverage.
- Maintain accurate records and efficiently handle tasks to meet KPI's and SLA's.

Person Specification
- Proficient level of German and English language skills.
- Excellent interpersonal skills to establish positive relationships with clients.
- Strong analytical and problem-solving skills to identify issues and determine effective solutions.

Benefits
- Healthy work-life balance with a 35-hour workweek and hybrid working system.
- Opportunities for personal and professional growth within a diverse and international team.

Why Choose Hiscox?
- Collaborate with an experienced team of professionals in the insurance industry.
- Develop strong skills in customer service, communication, and problem-solving.