Digital Community Safety Specialist
Há 3 dias
**Job Overview**
We are seeking a highly skilled Digital Community Safety Specialist to join our team in Lisbon. As a key member of our content moderation team, you will play a vital role in ensuring the online community remains a safe and respectful environment.
About the Role
- Monitor and review user-generated content to ensure compliance with platform policies.
- Enforce platform guidelines consistently across all content types.
- Handle user appeals, providing clear and professional explanations for moderation decisions.
- Collaborate with your team to ensure compliance with regulations and platform standards.
- Identify trends and potential risks by analyzing user behavior to support proactive moderation.
Requirements
- Proficiency in French (C1 level).
- Proficiency in English (B2 level).
- EU citizenship or a Portuguese residency card.
- At least one year of experience in customer support.
- Strong analytical, leadership, and communication abilities.
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