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Portuguese and Italian Language Support Representative
1 semana atrás
About the Job
The Portuguese and Italian Language Support Representative role is a critical part of our team's success. As a key member, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met promptly and professionally.
Key Responsibilities
- Respond to customer inquiries in a timely and accurate manner
- Use problem-solving skills to resolve customer complaints and issues
- Collaborate with internal teams to ensure seamless customer experiences
- Meet or exceed customer satisfaction targets
- Stay up-to-date on company policies and procedures
What We're Looking For
- B2 level of English language proficiency
- C2 level of Italian language proficiency
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work rotating shifts
We Offer
- A comprehensive benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a diverse range of clients
