Cyber Security Incident Response Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Willis Towers Watson Tempo inteiro
About Us

We are a leading advisory, broking, and solutions company with a rich history dating back to the early 19th century. Our legacy is built on turning risk into growth opportunities, from supporting groundbreaking projects like the Titanic to contributing to the success of the Moon Buggy mission in 1971.

Our Lisbon Regional Delivery Hub is at the forefront of this innovation, housing a vibrant team of over 300 professionals dedicated to delivering excellence every day.

The Opportunity

We are seeking an experienced Cyber Security Incident Response Principal Analyst to join our Global Information and Cyber Security Defense (ICSD) function. This mid-senior-level role requires highly skilled professionals with 5+ years of expertise in cybersecurity and incident response.

As a Principal Analyst, you will be responsible for leading complex security incidents, refining incident response procedures, and collaborating across business and technical teams, including SOC, Threat Hunting, Cyber Threat Intelligence (CTI), and Insider Threat. You will also work closely with HR, Legal, Compliance, and other business units to ensure effective incident management and risk mitigation.

This global role offers an exciting variety of work, occasional international travel, and the opportunity to be part of a multi-disciplinary cybersecurity community within WTW.

Key Responsibilities:
  • Lead and coordinate responses to significant security incidents, minimizing impact and ensuring timely resolution.
  • Establish, refine, and maintain incident response processes, playbooks, and workflows to align with industry best practices.
  • Serve as the primary point of contact for incident response activities, ensuring seamless communication with senior leadership, Legal, HR, and Compliance teams.
  • Conduct in-depth technical investigations of security incidents, ensuring effective containment, eradication, and recovery.
  • Collaborate with SOC, Threat Hunting, CTI, Insider Threat, and Vulnerability Management teams to enhance incident response efficiency.
  • Lead root cause analysis and post-incident reviews, identifying gaps and implementing improvements.
  • Mentor junior analysts and conduct tabletop exercises to improve team preparedness.
  • Stay ahead of emerging threats, attack trends, and evolving adversary tactics to ensure a proactive defense.
  • Ensure compliance with regulations and prepare detailed reports for internal and external stakeholders.
  • Evaluate and prioritize incidents based on potential impact, escalating as necessary.
  • Assist in developing and optimizing automation scripts and workflows to improve response efficiency.
  • Contribute to key performance indicators (KPIs) and metrics to measure and enhance incident response effectiveness.
  • Act as a liaison between technical teams and business stakeholders, ensuring clear communication during incidents.
  • Maintain comprehensive records of all incident-handling activities to support audits and compliance.


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