Customer Service Coordinator

Há 4 dias


Porto, Porto, Portugal Klass Wagen Tempo inteiro
Company Overview
Klass Wagen is a renowned car rental company with a rich history spanning over a decade. We have cultivated a reputation for exceptional service and unbeatable prices in Romania, Hungary, and Portugal.

Job Description:
We are seeking an experienced Customer Service Coordinator to join our team. As a key member of our front office staff, you will be responsible for welcoming clients into our office, ensuring a positive environment, and maintaining order. Your duties will include preparing client lists, notifying the car wash department, and offering support to front office agents when needed.

Key Responsibilities:
  • Welcome clients and ensure a positive experience
  • Maintain client records and prepare daily lists
  • Notify car wash department of washing orders
  • Support front office agents as needed

Requirements:
To succeed in this role, you must have a driving license (category B), at least intermediate English skills, and an optimistic and friendly attitude. You should also be empathetic, attentive to customer needs, and able to interact with customers effectively.

Benefits:
We offer a competitive salary, meal card, performance bonuses, health insurance at a discounted price, and opportunities for professional growth and development.

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