Application Support Specialist
Há 7 dias
We Are Meta is looking for a talented Junior Application Support Specialist to join our team. As a Junior Application Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our applications.
Key Responsibilities:- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve technical issues with applications and systems
- Collaborate with development teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technologies and trends in the industry
- 2+ years of experience working on Linux IT projects
- Strong understanding of web servers and scripting languages (Shell or Python)
- Knowledge of security and networking fields (SSL certificates, reverse proxy, load balancing)
- Knowledge of scheduler tools (Control-M, VTOM) and monitoring tools (Zabbix, Grafana, ELK)
- Knowledge of deployment tools (GIT, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory)
- Familiarity with Openshift and Docker
- DevOps mindset
- Fluency in English (B2) and/or French (B2)
- Opportunities for career progression
- Hybrid work model with remote and on-site options
- Competitive salary and benefits package
- Professional development and training opportunities
We Are Meta is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and talented individual who is passionate about technology and customer support, we encourage you to apply for this exciting opportunity.
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