Application Support Specialist

4 semanas atrás


Porto, Porto, Portugal We Are Meta Tempo inteiro
Seeking a Junior Application Support Specialist

We Are Meta is looking for a talented Junior Application Support Specialist to join our team. As a Junior Application Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our applications.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and chat
  • Troubleshoot and resolve technical issues with applications and systems
  • Collaborate with development teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technologies and trends in the industry
Requirements:
  • 2+ years of experience working on Linux IT projects
  • Strong understanding of web servers and scripting languages (Shell or Python)
  • Knowledge of security and networking fields (SSL certificates, reverse proxy, load balancing)
  • Knowledge of scheduler tools (Control-M, VTOM) and monitoring tools (Zabbix, Grafana, ELK)
  • Knowledge of deployment tools (GIT, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory)
  • Familiarity with Openshift and Docker
  • DevOps mindset
  • Fluency in English (B2) and/or French (B2)
What We Offer:
  • Opportunities for career progression
  • Hybrid work model with remote and on-site options
  • Competitive salary and benefits package
  • Professional development and training opportunities

We Are Meta is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and talented individual who is passionate about technology and customer support, we encourage you to apply for this exciting opportunity.



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