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Automotive Warranty Expert
1 semana atrás
Job Description:
We are seeking an experienced Automotive Warranty Expert to join our team in Randstad Portugal. In this role, you will be responsible for conducting warranty audits at service and service partners, implementing current audit processes, managing international warranty auditors, creating training measures, and developing needs-based training plans.
About the Role:
The successful candidate will have a completion of automotive mechanic or automotive mechatronics engineer training, with additional master or technical business management training or a degree in a relevant field. They will also have proven practical experience in the field of vehicle technology and thorough knowledge of workshop and repair processes.
Key Responsibilities:
- Conduct warranty audits at service and service partners independently or as part of a team.
- Implement the most current audit processes both in terms of content and procedural operation.
- Manage a group of 10 to 15 international warranty auditors from external service providers.
- Create training measures and training materials for theory and practice.
- Develop and implement needs-based training plans.
- Evaluation, feedback, and continuous improvement.
Benefits:
The position offers career opportunities within the company, home office policy of 2 days/week, additional days off on Dec 24th and 31st, birthday off, referral bonus, life insurance, health insurance extended to family members, and seniority level mid-senior level.
