Financial Collections Professional
Há 4 dias
We are seeking an experienced Accounts Receivable Clerk to join our team at Teleperformance Portugal. The ideal candidate will have a strong background in finance and accounting, with experience in collections and revenue cycle management.
Responsibilities:
- Payment Processing: Process and apply incoming payments accurately to customer accounts and their transfer to general accounting.
- Customer Service: Interact with customers to address billing inquiries and resolve outstanding issues, providing excellent customer service while maintaining a professional demeanor.
- Collections Management: Monitor and manage overdue accounts, implementing effective collection strategies to minimize outstanding receivables.
- Reporting and Analysis: Prepare regular reports on accounts receivable status and analyze data to identify trends and recommend process improvements.
- Team Collaboration: Collaborate with sales and customer service teams to ensure customer satisfaction.
Requirements:
- Bachelor's degree in finance, accounting or related field preferred.
- 2+ years of relevant experience in accounts receivable or finance.
- Proficiency in English; additional European languages are a plus.
- Strong proficiency in Microsoft Excel and ERP systems.
- Excellent verbal and written communication skills.
- Detail-oriented with a focus on accuracy.
- Proactive problem solver with a can-do attitude.
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