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Customer Experience Advocate

Há 7 dias

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you ready to take your gaming passion to the next level? Blu Selection, a leading international organisation, is seeking a Customer Service Agent to join their Lisbon-based team.

About the Role
  • As a Customer Service Agent, you will be the primary point of contact for users, providing assistance and guidance to achieve a great gaming experience
  • Your responsibilities will include operating an excellent customer management system, consulting for the purchase of gamer-related products, and providing assistance with specific questions about the product

To succeed in this role, you will need:

Required Skills and Qualifications
  • A native level of German and a good level of English
  • Enthusiasm about gaming and affinity for technology
  • Knowledge of the value and impact that a good customer experience can create

As a member of our international team, you will enjoy:

Benefits
  • Type of contract: yearly or 6-month contract, renewable
  • Working hours: full-time or part-time options on rotating shifts (depending on the project)
  • Salary conditions:
    • Including free accommodation (shared flat, all bills included): €950-€1,000 gross/month (based on level of experience)
    • Excluding accommodation: €1,300-€1,400 gross/month (based on level of experience)
  • Reimbursement of initial flight and airport pick-up for international candidates
  • Yearly two-way flight ticket back to home country (within the EU) for international candidates
  • Free Portuguese lessons, cooking classes, sport activities, and social events organised by the company
  • Real career opportunities in different career paths
About Blu Selection

Lisbon-based Blu Selection prioritises employee development, language skills, and social integration. Join our international team and discover the benefits of working for a leading sales and customer service solutions provider company.