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Operations Coordinator

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Company Overview
Picta Travel is a dynamic company that aims to strengthen its team by hiring an experienced Operations Specialist. This role involves managing and organizing daily operations, working with online platforms for bookings, customer management, and logistics. The successful candidate will coordinate and communicate with guides, suppliers, and partners to ensure excellent customer service.

Job Description
- Manage and organize daily operations
- Work with online platforms for bookings, customer management, and logistics
- Coordinate and communicate with guides, suppliers, and partners
- Ensure excellent customer service by responding to inquiries and requests
- Solve operational challenges quickly and efficiently
- Ensure proper management of documents and internal records.

Required Skills and Qualifications
- Experience in administrative roles, tourism or logistics
- Ability to work in a team with a collaborative spirit
- Organized, autonomous, and detail-oriented profile
- Proactivity in problem-solving and process optimization
- Proficiency in digital tools and platforms
- Fluency in English (other languages are a plus)
- A valid driver's license and availability to travel if needed.

Benefits
- Integration in a dynamic team
- A positive and collaborative work environment
- Continuous training for your professional development
- A competitive salary
- Opportunities to grow within the company.