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Dutch Language Technical Support Advisor
2 semanas atrás
Job Description
We are seeking a Dutch Technical Support Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone, email, or chat. You will troubleshoot and resolve technical issues, ensuring excellent service and satisfaction.
Responsibilities
- Respond to incoming customer inquiries and provide expert support.
- Troubleshoot and resolve technical issues.
- Assist customers with product-related questions.
- Maintain a strong knowledge of products and services.
- Keep customers informed about the status of their requests.
Requirements
- Native or fluent Dutch, with a good command of English.
- Strong customer service and communication skills.
- Ability to troubleshoot and resolve issues in a timely manner.
- Previous experience in a customer service or technical support role is a plus, but not essential.
- A positive, can-do attitude and a passion for helping others.
Benefits
We offer a competitive compensation package, comprehensive training, and career growth opportunities. You will work full-time, 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). You will have remote flexibility to work from anywhere within Greece.