French Customer Support Specialist

Há 5 dias


Braga, Braga, Portugal WorldClassTalents Tempo inteiro

About the Role

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  • We are seeking a highly motivated and fluent French speaking customer support specialist to join our team at WorldClassTalents. In this role, you will be responsible for responding to customer inquiries via phone, email, and chat in a professional and friendly manner.

Key Responsibilities

Core Tasks:
  • Provide top-notch customer service by addressing customer inquiries and resolving issues efficiently.
  • Collaborate with internal teams to resolve complex customer concerns and provide effective solutions.
  • Maintain accurate records of customer interactions in our CRM system.
Requirements
  • C2 level fluency in French and B2 level or higher communication skills in English.
  • Strong problem-solving skills and the ability to empathize with customers.
  • Flexible schedule to accommodate rotational shifts from Monday to Friday, 07:00 AM – 05:30 PM.
  • Availability to work on-site in Braga.
What We Offer
  • Competitive compensation package and benefits.
  • Private health insurance.
  • Paid training and ongoing support.
  • A supportive work environment that fosters growth and development.
  • Opportunities for career advancement.


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