Business Process Optimization Specialist

Há 7 dias


Braga, Braga, Portugal Tn Portugal Tempo inteiro

About the Job

This role offers the opportunity to join a fast-paced environment where you can make a meaningful impact on the business. You will work closely with the Partner team and cross-functional leaders to drive strategic and operational excellence across all dimensions.

Your Key Accountabilities

  • Define and track business metrics to inform strategic decisions.
  • Manage critical business systems and processes to ensure operational efficiency.
  • Identify and execute business performance improvement opportunities to drive growth.
  • Act as a thought partner to Customer Experience business leaders to inform strategic direction.

Your Qualifications

To succeed in this role, you will need:

  • 7+ years of experience in sales operations, customer success, professional services, BizOps or equivalent experience at a high-growth enterprise SaaS company.
  • Knowledge of the SaaS customer lifecycle.
  • Proficiency in Salesforce and Excel/Google Sheets.
  • Extensive experience developing analyses/reporting using data visualization tools.
  • Ideal proficiency in SQL.
  • Able to command the room and influence without authority.
  • Highly organized and accountable.
  • Tenacity, passion, and a highly developed sense of curiosity.


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