Business Process Excellence Leader

Há 4 dias


Lisboa, Lisboa, Portugal SGS Tempo inteiro

About SGS:

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.

We combine precision and accuracy to help organizations achieve the highest standards of quality, compliance and sustainability.


Job Description:

The Senior Business Analyst will be responsible for representing business needs from an IT perspective during requirements preparation and validation.

This includes ensuring tool designs align with business vision, processes, and operations.

The role also involves leading the assigned IT Process Area, making process-related decisions in collaboration with the BA Operations Team.

Additionally, the Senior Business Analyst will validate that IT solutions meet key business drivers and collaborate with SGS IT Business Analysts to clarify and communicate requirements.

Key Responsibilities include Scope Definition, Process & Operations, Design, Testing, and Go-Live & Support.


Qualifications:
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum of 5 years' experience in business process management or a similar role.
  • Proven leadership experience in IT process areas with cross-functional team collaboration.
  • Background in Certification Operations within Business Assurance.
  • Strong expertise in requirement gathering, validation, and business process compliance.


Required Skills:
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities with a creative mindset.
  • Proficiency in creating detailed User Stories and translating business needs into IT requirements.
  • Experience in test case creation and UAT coordination.
  • Knowledge of change management principles and best practices.


Benefits:
  • Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
  • Enjoy a flexible schedule and remote work model.
  • Access continuous learning opportunities through SGS University and Campus.
  • Collaborate in a multinational environment with colleagues from various continents.
  • Benefit from a comprehensive benefits platform.


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