IT Solutions Specialist

3 semanas atrás

Almada, Setúbal, Portugal Crossjoin Solutions Tempo inteiro
Job Title: IT Engineer

Crossjoin Solutions, a leading Portuguese IT company, is seeking an experienced IT Engineer to join our team. As a key member of our technical team, you will be responsible for ensuring the smooth operation of our IT systems and services.

Key Responsibilities:
  • Coordinate with Crossjoin Competence Center teams and client stakeholders to address daily technical and operational needs.
  • Ensure project documentation is up-to-date and provide necessary pre-requirements for the team to execute their work efficiently.
  • Lead technical discussions in client meetings, report on task progress, and translate client requirements into actionable tasks.
  • Proactively identify and manage value-driven tasks with the client that contribute to project success.
  • Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Crossjoin Competence Center, ensuring alignment with project objectives.
  • Become the technical subject matter expert in Crossjoin's performance methodology, particularly in addressing complex performance challenges.
  • Provide technical leadership by ensuring the successful delivery, implementation, and verification of recommendations and solutions aimed at resolving major incidents.
  • Mentor and guide team members on best practices and ensure technical excellence throughout the project lifecycle.
Requirements:
  • Bachelor's and/or Master's in Computer Science or similar.
  • 4 or more years of professional experience in roles such as IT Operations Manager, Site Reliability Engineer lead, Platform Engineer lead, Production Support lead, Devops team lead, Infrastructure lead, Cloud Operations lead, or Systems Engineering lead.
  • Hands-on technical expertise in at least one type of technology solution (e.g. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions).
  • Good level of English (minimum, B2 level).
Nice to Have:
  • Willingness to travel.
  • Experience with APM monitoring tools (e.g. Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack.
  • Experience with Issue & Tracking systems (e.g. JIRA or ServiceNow).
  • Knowledge in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies).
  • Knowledge in Cloud environments (e.g. Azure, AWS or GCP).
  • Knowledge using relational databases or NoSql (e.g. Oracle, SQL Server, PostgreSQL, Cassandra).
  • Good level of Spanish.
What We Offer:
  • Integration in a dynamic, goal-oriented and cooperative team.
  • Health Insurance extensible to the family.
  • Monthly gym subscription.
  • Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations).
  • Car allowance based on career path level.
  • Career Plan transversal to the entire company.
  • Team-building events.

By submitting your application, you authorize the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.

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