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Multilingual Customer Support Agent in Lisbon

3 semanas atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is seeking a dynamic Multilingual Customer Support Agent to join our team in Lisbon. In this role, you will be responsible for handling customer inquiries through various communication channels.

Job Description:
  • Handle customer inquiries via phone, chat, email, and social media
  • Address account, technical, and financial issues
  • Act as a trusted advisor to clients in the sports industry
Requirements:
  • Fluent in Russian (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
Benefits:
  • Competitive salary reflecting your skills and experience
  • Meal allowance for working hours
  • Health and life insurance for your well-being
  • Onsite work environment promoting collaboration and communication