Executive Guest Service Coordinator

2 semanas atrás


Faro, Portugal Jobtome-All Tempo inteiro
Job Requirements

We are looking for a highly skilled and experienced individual to fill the role of Guest Service Executive at Jobtome-All.

Responsibilities:

  1. Front Desk Operations: Supervise and manage front desk operations, ensuring smooth check-in and check-out processes for guests.
  2. Team Leadership: Lead and motivate the Front Office Team to deliver exceptional guest experiences.
  3. Problem-Solving: Resolve customer complaints and concerns efficiently and effectively.
  4. Communication: Prepare and conduct daily pre-shift meetings, communicate effectively with staff, and provide necessary information for guest service.
  5. Other Duties: Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.

Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with hotel operations and front office software.

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