Quality Assurance Specialist

Há 1 mês


Paço de Arcos, Lisboa, Portugal Acolad Tempo inteiro
About Acolad

Acolad is a global leader in content and language solutions, dedicated to supporting companies in every industry to scale across markets and drive growth through cutting-edge technology and localization expertise.

Job Summary

We are seeking a Quality Support Specialist to play a critical role in supporting the Quality Management team by assisting with various quality processes, supporting high-level tasks, and ensuring adherence to standards.

Key Responsibilities
  • Support Quality Processes: Assist in maintaining and improving quality processes in compliance with ISO 9001, ISO 13485, and ISO 27001 standards.
  • High-Level Support: Provide high-level support to the Quality Management team.
  • KPI Monitoring, Trend Analysis, and Follow-Up: Track key performance indicators, analyze trends, and assist in management reviews.
  • Process Development and Risk Identification: Identify risks within processes and support risk management activities.
  • Management Review Assistance: Assist in management reviews.
  • Process Improvement: Continuously improve quality processes.
  • Documentation: Maintain accurate and up-to-date documentation.
Requirements
  • Bachelor's degree in Quality Management, Engineering, or a related field.
  • 3 to 5 years of experience in quality management or a related field.
  • Fluent English.
  • Strong knowledge of ISO 9001, ISO 13485, and/or ISO 27001 standards.
  • Excellent organizational and communication skills.
  • Ability to work collaboratively in a team environment.
  • Proficiency in tracking, reporting KPIs, conducting trend analysis, and ensuring follow-up actions for KPI deviations.
  • Experience in identifying risks within processes and supporting risk management activities.
  • Experience in supporting management reviews.
  • Able to work independently as well as in intercultural teams, often with country/senior management.
Benefits
  • Meal allowance
  • Health insurance
  • Transport allowance
  • Seniority days
  • Flexible Workplace
  • International environment with multicultural teams
  • Professional development and growth opportunities
About Our Commitment to Diversity and Inclusion

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.



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