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Product Director

2 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

About the Role

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.

As Product Director of Connectivity, you will drive the development and optimization of Ventrata's API connections with resellers (OTAs, marketplaces, etc.) and operators/suppliers (their restech/ticketing providers). You will work closely with engineering, partnerships, customer success, as well as external partners to grow the connection ecosystem, improve API performance, ensure a seamless integration process, and further enhance our connectivity offering.

This role requires strong communication and stakeholder management skills, as you will translate technical requirements into business value and ensure smooth collaboration across teams.

Main Responsibilities:

  • Product Strategy: Lead the definition and communication of the vision, strategy, and roadmap for Ventrata's Connectivity products.
  • Feature Prioritization & Roadmap: Prioritize API features and maintain the roadmap to align with business objectives and market needs.
  • API Development & Optimization: Lead the development and adoption of new connections by providing partners with top-tier development support, tooling, and in-house custom development. Implement tools to track API performance, proactively address issues, and drive continuous optimization.
  • Customer & Partner Engagement: Collaborate with the Head of Partnerships & Marketing, customer success, and tech support teams to drive Connectivity adoption and resolve issues.
  • Connectivity Operations Team Management: Manage a team of connectivity operations specialists, ensuring smooth integration processes and efficient operational workload.
  • Development Team Coordination: Coordinate the work and priorities of a development team, ensuring alignment with business objectives and seamless collaboration across teams, clients, and connectivity partners.