Financial Systems Operations Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal MasterCard Tempo inteiro
Financial Systems Operations Specialist

We are seeking a highly skilled Financial Systems Operations Specialist to join our team. As a key member of the Revenue Business Operation's platforms, you will provide first-tier technical and process support for inquiries related to system records that drive delivery, billing, and revenue recognition.

The ideal candidate will have strong knowledge of customer service standards, processes, and tools, as well as experience contributing to the delivery of accurate and timely resolutions to inquiries under direct guidance.

You will be responsible for operational support of product line campaigns including Client Services Revenue, Subscriptions, Platforms, Bulletins, and other bulk product deliveries. Additionally, you will conduct periodic Quality Control checks and Data Audits, and support platform maintenance and enhancements as defined in the operations roadmap for integrations and system improvements.

To succeed in this role, you must have a proven track record of delivering high-quality results, working effectively in a team environment, and maintaining confidentiality. Strong verbal and written communication skills, as well as advanced software skills, are also essential.



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