Travel Expert in Lisbon
Há 6 dias
The ideal candidate for this role will have a passion for the travel industry and excellent communication skills. The successful candidate will be responsible for managing bookings, assisting clients with inquiries, and performing administrative tasks related to reservations.
Responsibilities- Booking management (altering, canceling or creating new reservations) via phone, email, and chat.
- Assisting clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending to potential requests.
- Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).
The company is seeking an energetic and innovative individual who is comfortable communicating with people and has a good level of English. The ideal candidate will also have knowledge of the value and impact that a good customer experience can create.
The position offers a salary of 1235€ per month plus 150 € bonus/month, as well as other benefits such as meal vouchers, private health insurance, and opportunities for growth within the company.
This fast-growing multinational company has more than 50,000 employees helping over 500 globally acknowledged brands provide a first-rate customer service experience. Combining technology with a human touch, they achieved a worldwide presence and credibility in the outsourcing scene.
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