Authentication Product Manager
Há 7 dias
About Mastercard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
The Role
The Authentication Product Manager will be responsible for developing and delivering best-of-breed authentication products for e-commerce transaction use cases that will drive penetration for our authentication products and services.
This role requires identifying new authentication opportunities, assessing the company's product performance, and developing long-term strategic plans for future e-commerce authentication product lines.
The ideal candidate will:
- Develop a best-in-class onboarding journey for customers participating in the Authentication Program;
- Partner with Product Development, Regional partners, Commercialization, Franchise, Legal and Pricing teams to develop product solutions, product roadmaps, and go-to-market plans;
- Prioritize features and functionality;
- Communicate the e-commerce Authentication Product Strategy to Key Stakeholders and Customers and ensure that it is understood and actionable.
Key Responsibilities
The successful candidate will be responsible for:
- Actively partnering with customers on onboarding, launches, operational health, and compliance within the Authentication Program;
- Partnering with the product, delivery, and engineering teams to understand product/enhancement requirements;
- Driving product development focusing on customer journey and experience;
- Partnering with global product and engineering owners to identify and document test cases and tools to be used by Customers for testing activities;
- Ensuring that operating, customer, and market readiness requirements are met for products, product enhancements, and product features;
- Implementing and monitoring business processes and standards to ensure a controlled global operating environment consistent with profitability standards in their area of responsibility;
- Partnering with internal stakeholders on continuous process improvement efforts.
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