German-English Language Support Professional
Há 4 dias
Job Summary
We are looking for a highly motivated German-English Language Support Professional to join our medical information team. In this role, you will be responsible for supporting customers with adverse events, product quality complaints, and medical inquiries in both English and German.
Key Responsibilities
- Provide customer support via phone and email in both English and German.
- Process adverse event reports, product quality complaints, and medical inquiries.
- Collaborate with colleagues to build a positive team environment and drive case closure.
- Develop and maintain knowledge of pharmaceutical products and related regulatory requirements.
Requirements
- Pharmacy degree preferred.
- Proficiency in English (C1) and German (C2 or native).
- Excellent communication and interpersonal skills.
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