Retail Customer Experience Agent

Há 6 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
About This Role

We're seeking a highly skilled and motivated Customer Service Agent to join our team in Lisbon. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences.

Key Responsibilities:

  • Provide expert fashion guidance to customers during their shopping experience.
  • Answer product-related queries and resolve issues efficiently.
  • Transform online credit simulations into completed files.
  • Handle calls from prospects and clients.

Requirements:

  • A native level of French and a good level of English.
  • Enthusiasm about fashion and trends.
  • Excellent communication and problem-solving skills.
  • A willingness to relocate to Lisbon for an international career and life experience.
What We Offer

We offer a competitive salary package, including two options:

  • Including free accommodation (all bills included): 1040€ gross/month.
  • Excluding accommodation: 1240€ gross/month.

Additional benefits include relocation support for international candidates and ongoing training and development opportunities.

Our Team

We're a dynamic and supportive team that values collaboration, open communication, and continuous learning. We're committed to creating a positive and inclusive work environment where our team members can grow professionally and personally.



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