Digital Customer Experience Expert
Há 4 dias
About speakit
">We're committed to delivering exceptional customer experiences through personalized support and innovative solutions.
">Role overview
">The Digital Customer Experience Expert will be responsible for:
">- Providing expert support to clients via multiple channels.
- Answering complex questions about product features and functionalities.
- Resolving technical issues and collaborating with internal teams to enhance overall customer satisfaction.
Key qualifications
">- Advanced proficiency in Spanish (oral and written) and English (C1).
- Proven analytical and problem-solving skills to address client concerns effectively.
- Familiarity with digital platforms, mobile apps, and online services.
- Able to communicate complex information clearly and concisely.
- Previous experience in customer-facing roles or technical support is highly valued.
Benefits and perks
">- Competitive salary and performance-based bonuses.
- Meal allowance and transport reimbursement.
- Rotating shifts.
- Full paid training on the company and project.
- Free private health insurance after 6 months.
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