Financial Operations Specialist with Customer Focus

4 semanas atrás


Lisboa, Lisboa, Portugal Acolad Tempo inteiro

Acolad, a global leader in language and content solutions, seeks a highly skilled Financial Operations Specialist to join its dynamic team in Lisbon. With a strong customer focus, this role combines financial responsibilities with relationship management.

Key Responsibilities:

  • Customer Account Management: Manage customer accounts, perform payment reconciliation, update records, and resolve discrepancies.
  • Debt Collection: Monitor payment deadlines, follow up with customers, maintain respectful relationships, and set up payment plans as needed.
  • Financial Platforms and Tools Management: Utilize dedicated platforms for invoicing, payment tracking, and collections, and participate in process optimization.
  • Team Collaboration: Work closely with local teams and the France team, providing regular reports on outstanding receivables and collection actions.

Requirements:

  • Education: Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience.
  • Experience: Minimum of 2 years in a similar role (accounting, debt collection, or customer management).
  • Languages: Fluency in both French and English (spoken and written).
  • Technical Skills: Excellent proficiency in office tools (Office 365) and ERP systems, familiarity with collection tools.
  • Personal Skills: Strong interpersonal and customer service skills, highly organized, detail-oriented, and autonomous.

Salary: €50,000 - €60,000 per annum, depending on experience, plus meal allowance, health insurance, transport allowance, seniority days, flexible workplace, international environment, multicultural teams, professional development, and growth opportunities.



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