
Financial Operations Specialist with Customer Focus
4 semanas atrás
Acolad, a global leader in language and content solutions, seeks a highly skilled Financial Operations Specialist to join its dynamic team in Lisbon. With a strong customer focus, this role combines financial responsibilities with relationship management.
Key Responsibilities:
- Customer Account Management: Manage customer accounts, perform payment reconciliation, update records, and resolve discrepancies.
- Debt Collection: Monitor payment deadlines, follow up with customers, maintain respectful relationships, and set up payment plans as needed.
- Financial Platforms and Tools Management: Utilize dedicated platforms for invoicing, payment tracking, and collections, and participate in process optimization.
- Team Collaboration: Work closely with local teams and the France team, providing regular reports on outstanding receivables and collection actions.
Requirements:
- Education: Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience.
- Experience: Minimum of 2 years in a similar role (accounting, debt collection, or customer management).
- Languages: Fluency in both French and English (spoken and written).
- Technical Skills: Excellent proficiency in office tools (Office 365) and ERP systems, familiarity with collection tools.
- Personal Skills: Strong interpersonal and customer service skills, highly organized, detail-oriented, and autonomous.
Salary: €50,000 - €60,000 per annum, depending on experience, plus meal allowance, health insurance, transport allowance, seniority days, flexible workplace, international environment, multicultural teams, professional development, and growth opportunities.
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