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We are seeking a highly motivated and enthusiastic individual to join our Netflix Customer Experts team in Greece. As a Senior TV Show Enthusiast, you will be responsible for supporting Dutch-speaking Netflix subscribers with their queries and issues.
Key Responsibilities- Provide excellent customer service to Dutch-speaking Netflix subscribers via chat and phone.
- Communicate effectively with subscribers to resolve their streaming and content-related issues.
- Assist subscribers with how-to questions about payment and navigation on Netflix.
- Excellent Dutch language skills, with fluency in English.
- Great communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Computer knowledge and technical savviness, with experience in troubleshooting and resolving complex issues.