Turkish Support Specialist for Online Orders

Há 6 dias


Lisboa, Lisboa, Portugal TalenTrail Tempo inteiro

About the Role:

We are seeking a highly skilled Turkish language expert to join our team as a backoffice specialist.

In this role, you will be responsible for providing support to clients in Turkish, handling escalations from customer-facing colleagues, and ensuring swift resolution of web purchase problems.

Key Responsibilities:

  • Provide support to clients in Turkish
  • Work closely with customer-facing colleagues to resolve complex issues
  • Ensure swift resolution of web purchase problems

Requirements:

  • Fluency in Turkish (at least C1)
  • Fluent in English (at least C1)
  • Nice to have previous customer support experience
  • Ability to communicate clearly and effectively

What We Offer:

  • Salary without accommodation: 1411 gross/month
  • Salary with accommodation (discounted accommodation provided by the employer): 1119 gross/month
  • Public and private health insurance provided by the employer
  • Initial contract with a duration of 12 months, permanent after 2 years
  • Airport pick-up and administrative assistance with registration in Portugal
  • Reimbursement of initial flight expenses after 9 months of successful integration
  • Free Portuguese lessons, sports activities, cooking lessons, and more


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