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We are seeking an experienced Technical IT Support Specialist to join our team at Aubay Portugal. As a key member of our support team, you will be responsible for troubleshooting incidents related to communication platforms such as Exchange, Outlook, Microsoft 365, Teams, and SharePoint.
About the Role:- Collaborate closely with Infrastructure department teams to ensure seamless technical resource availability
- Troubleshoot email tracking issues and propose innovative solutions to improve incident management
- Manage and support the OOdrive sharing platform and SharingCloud resource management tool
To succeed in this role, you will need to possess excellent problem-solving skills, strong communication abilities, and the capacity to coordinate effectively between different support levels (L1, L2, L3) and external vendors.
