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Multilingual Payment Support Expert

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About Us:

Blu Selection is a leading provider of customer experience solutions for businesses across the globe. Our team of experts is dedicated to delivering exceptional service to our clients, and we are seeking a skilled Multilingual Payment Support Expert to join our team in Lisbon.

Your Responsibilities:

  • Provide timely and effective support to clients with payment inquiries and issues via email and phone.

  • Maintain accurate records of client interactions and issues resolved.

  • Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.

Requirements:

  • Native French speaker with a good level of English (B2 minimum).

  • Excellent communication and interpersonal skills.

  • Able to work in a fast-paced environment and meet deadlines.

  • Previous experience in Customer Service or a related field.

  • An EU citizen or valid work permit for Portugal.

What We Offer:

  • A competitive salary and benefits package.

  • Ongoing training and professional development opportunities.

  • A dynamic and multicultural work environment.

  • The chance to work with a global brand and contribute to its success.