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Cloud Infrastructure Lead

1 semana atrás

Lisboa, Lisboa, Portugal Shield Tempo inteiro

As a Platform Operations Manager at Shield, you will play a critical role in ensuring the smooth operation of our cloud-based infrastructure. Your primary responsibility will be to lead a team of engineers in designing, implementing, and maintaining scalable and reliable infrastructure solutions.

Key Responsibilities:

  • Establish and maintain a culture of excellence within the team, fostering a collaborative and high-performing environment.
  • Lead by example and mentor team members to enhance their skills and career progression.
  • Set clear team goals and priorities in alignment with organizational objectives.
  • Recruit, train, and develop team members, providing guidance and support to enhance their skills and career progression.
  • Design, implement, and maintain monitoring, alerting, and logging systems to proactively identify and mitigate operational issues.
  • Review and refine existing alerts, working closely with developers to automate responses and enable self-healing.
  • Develop and maintain monitoring dashboards that provide clear and actionable insights into application reliability and system performance.
  • Conduct capacity planning and performance tuning to optimize system performance and resource utilization.
  • Automate repetitive tasks and processes to streamline operations and improve efficiency.
  • Lead incident response and resolution, including rapid troubleshooting, coordinating cross-functional teams, root cause analysis, and post-mortem reviews.
  • Communicate effectively with stakeholders during incidents, providing timely updates and managing expectations.
  • Oversee and optimize Shield's cloud infrastructure on AWS, ensuring scalability, reliability, and cost-effectiveness.
  • Regularly analyze cloud service usage and expenses, implementing strategies to optimize costs.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 6+ years of experience as a site reliability or platform engineer, preferably in a fast-scaling environment.
  • At least 2 years in a leadership role, demonstrating effective team management, mentorship, and strategic planning.
  • Hands-on experience with Terraform and Terragrunt.
  • Extensive knowledge of Kubernetes and containerization technologies.
  • Hands-on experience with the Prometheus stack.
  • Ability to design and develop code using Python or Go.
  • Strong inclination toward automating manual tasks and processes to improve operational efficiency.
  • Excellent troubleshooting abilities with a methodical approach to diagnosing and resolving issues.
  • In-depth knowledge of cloud services, particularly AWS, including best practices in security and compliance.
  • Excellent communication abilities to coordinate effectively with both technical and non-technical stakeholders.