Business Process Innovator

Há 5 dias


Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiro

At Unit4 NV, we believe in empowering organizations with innovative enterprise software solutions that deliver intuitive, self-driving business platforms. As a Digital Solutions Engineer, you will play a crucial role in shaping the Buyer Enablement strategy and ensuring a seamless experience for our customers.

Your key responsibilities will include:

  • Strategic Planning: Collaborate with stakeholders to develop and implement Buyer Enablement initiatives that drive adoption and increase customer satisfaction.
  • Process Optimization: Analyze and optimize our business processes to ensure they align with customer needs and expectations.
  • Content Creation: Develop high-quality content, including user manuals, guides, and demos, to support customer learning and adoption.
  • Training and Support: Provide training and support to customers, partners, and internal stakeholders to ensure they have the necessary skills and knowledge to use our solutions effectively.
  • Analytics and Reporting: Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of our Buyer Enablement initiatives and identify areas for improvement.

To succeed in this role, you will need:

  • Proven experience in digital transformation and customer success
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively across functions and geographies
  • Strong attention to detail and accuracy
  • Excellent English language skills

If you are passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.



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