Technical Support Specialist in Lisbon

Há 4 dias


Lisboa, Lisboa, Portugal Smartrecruitments Tempo inteiro

Smart-Recruitments, a global recruitment company, offers permanent job solutions for leading companies. We facilitate fast and efficient recruitment processes online.

We are seeking an experienced Technical Support professional to join our team in Lisbon. The successful candidate will be responsible for resolving technical issues, ensuring excellent communication with stakeholders, and delivering exceptional user experiences.

Job Responsibilities:

  • Identify, analyze, and resolve technical problems collaboratively with internal teams.
  • Maintain regular communication with customers and stakeholders regarding issue status and solutions.
  • Engage with partners to provide a world-class support experience, promoting customer satisfaction and proactive problem resolution.

Requirements:

  1. Flovent in Norwegian and English is required.
  2. Excellent interpersonal skills with a customer-focused approach and the ability to manage inquiries with professionalism and empathy.
  3. Experience in a technical support role, preferably in security or systems administration.
  4. Strong problem-solving and analytical abilities, capable of troubleshooting technical issues effectively.

Benefits:

  • Comprehensive relocation support to Lisbon.
  • Opportunity to advance your career within an international and multicultural environment.
  • Comprehensive health insurance coverage from your first day.
  • Extensive training, plus dedicated coaches to support personal and professional growth.
  • A clear path for growth and development within the organization, with support from a highly collaborative team.


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