Italian-Speaking Customer Support Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

Job Overview

We are seeking highly motivated and customer-centric individuals to join our team as Italian-speaking Customer Experience Specialists. Based in Lisbon, you will provide top-notch support for a leading small appliances brand, delivering an exceptional customer experience through various communication channels.

Key Responsibilities

  • Assist customers with product inquiries, order issues, and technical troubleshooting via phone, email, and chat.
  • Ensure a high level of customer satisfaction by resolving issues efficiently and effectively.
  • Collaborate with internal teams to escalate complex cases when necessary.

Eligibility Requirements

  • Fluency in Italian (C2 and higher) and a good command of English (B2, written and spoken).
  • Previous customer service experience is a plus but not mandatory.
  • Valid documentation to work in Portugal required.


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