German Language Support Specialist
Há 2 dias
We are seeking an exceptional individual to join our PVH Support Team in Lisbon. This exciting role offers the chance to work abroad using your native language for a leading company with abundant career advancement opportunities.
Job DescriptionYou will be responsible for providing telephone and written support to our German-speaking customers, ensuring a courteous and helpful attitude. This includes:
- Addressing customer inquiries via phone, responding to their questions and concerns with professionalism and courtesy.
- Assisting customers with orders, deliveries, payments, and returns through various channels, including email, chat, and social media.
- Providing expert advice on products, payment methods, delivery options, exchanges, and guarantees, as well as engaging in cross-selling and upselling opportunities.
- Fluency in German and English (written and spoken).
- Excellent communication skills, both verbal and written.
- A keen interest in design and a passion for interacting with people remotely.
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German Language Specialist
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